Privacy Policy

Welcome to Tanta Innovative Limited ("Tanta," "we," "us," or "our"). Your privacy is important to us. This Privacy Policy outlines how we collect, use, share, and protect your information when you interact with our website https://tantainnovatives.com, mobile app, or other services (collectively, "Services").

By using our Services, you agree to the terms of this Privacy Policy. Please take the time to read it carefully. If you do not agree, please do not use our Services.

We may update this policy from time to time. You'll see the "Last Updated" date change to reflect any revisions. We encourage you to check this Privacy Policy regularly. If you have any questions or concerns regarding your privacy, please don't hesitate to contact us at legal@tantainnovatives.com.

We collect various types of information for various purposes to provide and improve our Service to you. Types of Data collected may include, but are not limited to:

Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to, your email address, name, phone number, postal address, and other data.

Usage Data: We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

The information we collect is used for various purposes. We use the information we collect:

• To provide and maintain our Service, including to monitor the usage of our Service.
• To manage your account: to manage your registration as a user of the Service. The Personal Data you provide can give you access to different functionalities of the Service that are available to you as a registered user.
• For the performance of a contract: the development, compliance, and undertaking of the purchase contract for the products, items, or services you have purchased or of any other contract with us through the Service.
• To contact you: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products, or contracted services, including the security updates, when necessary or reasonable for their implementation.
• To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
• To manage your requests: To attend and manage your requests to us.
• For business transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by us about our Service users is among the assets transferred.
• For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our Service, products, services, marketing, and your experience.
• We may share your personal information in the following situations:
• With Service Providers: We may share your personal information with Service Providers to monitor and analyze the use of our Service, to contact you.
• For business transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
• With business partners: We may share your information with our business partners to offer you certain products, services, or promotions.
• With other users: when you share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
• With your consent: We may disclose your personal information for any other purpose with your consent.

Protecting your data is a top priority. We employ robust security measures to prevent unauthorized access, use, or disclosure of your personal information. These measures include:

• Encryption technologies (where applicable)
• Access controls and security protocols
• Regular security assessments and audits
• Secure data storage and transmission
• Employee training and awareness programs

While we strive for exceptional security, it's important to understand that no data transmission or storage is 100% foolproof. We'll regularly review and upgrade our security practices as needed.

We store your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or to comply with legal obligations. Factors determining storage duration include:

• The type and sensitivity of the data.
• The potential harm from unauthorized use or disclosure.
• The reasons we collected the data and if we can fulfill those reasons differently.
• Any relevant legal or regulatory requirements.

At Tanta Innovative, we respect your control over your data. Depending on your location, you may have the following rights:

• Access and Update: Review and update the personal information we store. You may be able to do this directly within your account settings. If not, contact us for assistance.
• Deletion: Request that we delete your personal data under certain circumstances.
• Correction: Have your information corrected if it's inaccurate or incomplete.
• Object to Processing: Object to how we use your data in certain cases.
• Restrict Processing: In specific situations, you may ask us to restrict how we process your information.
• Data Portability: Obtain a copy of your personal data in a usable format.
• Withdraw Consent: If we process your information based on your consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us legal@tantainnovatives.com or call us on +234 201 453 6000. We may need to verify your identity to protect your privacy.

If you have questions or concerns about your rights, you can also contact your local data protection authority.

Our website may contain links to other websites which are not under our control. Clicking on these links will take you away from our site. We are not responsible for the privacy practices or content of those external websites.

Always review the privacy policy of any website you visit before providing personal information.

We strongly believe in safeguarding children online. Our services are not designed for children under 13. We do not knowingly collect personal information from children under 13 without verified parental consent.

If you discover that your child has provided us with personal information without your consent, please contact us immediately [provide contact method]. We will promptly delete the data upon verification of your parental or guardian status.

We encourage parents and guardians to have open conversations with their children about online safety. Consider these resources for promoting responsible internet use: NetSmartz (https://www.netsmartz.org/), ConnectSafely (https://www.connectsafely.org/)

We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. You'll always find the latest version here, with the "Last Updated" date at the top.

When we make significant changes, we'll do our best to notify you directly. This might include an email, a notice on our website, or both.

Please check this Policy regularly for updates. By continuing to use our services after changes are posted, you agree to the revised policy.

If you have any questions about our Privacy Policy, how we handle your data, or any other privacy-related matter, please don't hesitate to reach out to us:

• Email: legal@tantainnovatives.com
• Phone: +234 201 453 6000
• Address: 39 Ladipo Kasumu Street, Ikeja, Lagos, Nigeria

Your privacy is important to us. We are committed to addressing your concerns and making your experience with Tanta Innovative a positive one.