Healthcare Solutions
Managed it services for healthcare
Tanta Innovative is well prepared to guarantee the utmost reliability, security, and strict adherence to regulatory standards for healthcare applications and IT infrastructure. Through our Managed IT Services, healthcare organizations can maintain stable, secure, and fully compliant IT infrastructures and medical software in accordance with domain regulations and standards.
Healthcare IT Infrastructure Components We Support
Our outsourced medical IT support experts are ready to maintain, troubleshoot and improve the following elements of medical IT environment:
Networks.
On-premises data centers.
Cloud services (IaaS, PaaS, SaaS).
Cybersecurity tools (SIEM, IAM, firewalls, etc.).
Data management and storage (databases, data warehouses, data lakes).
Messaging and data transfer systems.
Application development infrastructure.
Desktops, tablets, mobile devices.
IoT devices (smart wearable and stationary medical devices, e.g., cardiac monitors, CT scanners).
Medical devices infrastructure.
Medical applications and their integrations (EHR, HIS, practice management systems, telemedicine apps, patient and physician apps and portals, hospital apps, user apps for medical devices, etc.).
Benefits Of Our Healthcare Managed Services
No more frustrated users, compliance issues, or high IT infrastructure maintenance costs. When Tanta’s team gets to work, you should expect:
Reliable and compliant IT
Up to 3x fewer app and infrastructure failures thanks to preventive monitoring, well-tuned infrastructure configuration, and enhanced system stability.
Zero compliance breaches thanks to 100% regulatory compliance of IT infrastructure, proactive security monitoring, and adherence to a mature Prevent-Detect-Respond security model.
99.99% application availability.
Happy Clients
90% user satisfaction thanks to prompt issue resolution and improved stability of healthcare systems and apps.
Up to 70% fewer support requests and user errors due to clear user guides and FAQs significantly improving the users' knowledge of the IT systems.
Up to a 5% increase in staff productivity thanks to the reduced number of issues and fast ticket resolution.
IT Cost Optimization
Up to a 40% reduction in IT support costs due to optimal resource utilization, mature ITSM processes, feasible process automation, and more.
Up to a 20% reduction in cloud costs due to adequate cloud consumption optimization.
No vendor lock-in. We are ready to share responsibilities with another vendor or your in-house IT specialists. We also meticulously document our ITSM activities to ensure smooth knowledge transfer to another team if need be.
Why Outsource your IT Infrastructure to Tanta Innovative
Over a decade of providing IT services in infrastructure and healthcare industries
Practical experience with HIPAA/GDPR requirements, healthcare data exchange standards (HL7, ICD-10, CPT, XDS/XDS-I), and NAFDAC/SON registration.
Information security specialists, Healthcare practitioners on board for consults
Quality assurance system for Healthcare devices and SaMD confirmed by ISO 13485 certification
ISO 27001-certified information security management system that relies on mature processes, advanced technology, and skilled experts.
Our Service Package to Meet All Your Expectations
Basic Plan
Management & Enhancement
We proactively monitor and manage your entire IT infrastructure (or the required segment). Our engineers provide L1-L2 support, covering user, administrative, and infrastructure issues.
Benefits Of Our Healthcare Managed Services
No more frustrated users, compliance issues, or high IT infrastructure maintenance costs. When Tanta’s team gets to work, you should expect:
Reliable and compliant IT
Up to 3x fewer app and infrastructure failures thanks to preventive monitoring, well-tuned infrastructure configuration, and enhanced system stability.
Zero compliance breaches thanks to 100% regulatory compliance of IT infrastructure, proactive security monitoring, and adherence to a mature Prevent-Detect-Respond security model.
99.99% application availability.
Happy Clients
90% user satisfaction thanks to prompt issue resolution and improved stability of healthcare systems and apps.
Up to 70% fewer support requests and user errors due to clear user guides and FAQs significantly improving the users' knowledge of the IT systems.
Up to a 5% increase in staff productivity thanks to the reduced number of issues and fast ticket resolution.
IT Cost Optimization
Up to a 40% reduction in IT support costs due to optimal resource utilization, mature ITSM processes, feasible process automation, and more.
Up to a 20% reduction in cloud costs due to adequate cloud consumption optimization.
No vendor lock-in. We are ready to share responsibilities with another vendor or your in-house IT specialists. We also meticulously document our ITSM activities to ensure smooth knowledge transfer to another team if need be.
Technologies We Use
Benefit from Flexible Pricing for Healthcare Managed IT Services
Time & Material
We charge you at the end of the month for the hours or efforts reported during that period.
Best for: apps or IT infrastructure components evolution (implementing major changes or new functionality).
Fixed monthly fee
You pay in advance for a fixed number of hours at a reduced hourly rate.
Best for: L3 support, security management, continuous IT support with a defined scope.
Per ticket pricing
You are charged monthly based on the number of incidents resolved by the agents and the time coverage type.
Best for: L1-L2 support, security management.