Healthcare Solutions
Healthcare IT Support Services
Tanta specializes in providing reliable IT support services to healthcare organizations. With a strong presence in the healthcare IT industry since 2005, Tanta is committed to ensuring the seamless operation of IT infrastructure and resolving issues promptly. Our goal is to safeguard the IT systems of healthcare providers and support their ongoing IT evolution
Support Range
Our Range of Medical IT Support Services
Forward-thinking Healthcare IT Support
We provide continuous monitoring of medical apps (EHR, HIE, PACS, patient-facing apps, etc.) and IoMT infrastructure (sensors and smart devices). Our services include:
Responsive Healthcare IT Support Services
Our support services include L1, L2, and L3 help desk support tailored to your healthcare organization's business hours (24/7, 12/7, 12/5, 8/5). We specialize in:
Components We Support
Healthcare IT Infrastructure Components We Support
Our outsourced medical IT support experts are ready to maintain, troubleshoot and improve the following elements of medical IT environment:
Networks.
On-premises data centers.
Cloud services (IaaS, PaaS, SaaS).
Cybersecurity tools (SIEM, IAM, firewalls, etc.).
Data management and storage (databases, data warehouses, data lakes).
Messaging and data transfer systems.
Application development infrastructure.
Desktops, tablets, mobile devices.
IoT devices (smart wearable and stationary medical devices, e.g., cardiac monitors, CT scanners).
Medical devices infrastructure.
Medical applications and their integrations (EHR, HIS, practice management systems, telemedicine apps, patient and physician apps and portals, hospital apps, user apps for medical devices, etc.).
Technologies
Technologies We Use for Healthcare IT Support
Programming Languages
Libraries and Frameworks
Monitoring Tools
Ticketing Systems
Remote Collaboration
DevOps
Information Security
Clouds
Databases / Data Storages
Service Options
Choose Your Service Option
Support of selected healthcare IT components
We ensure the flawless work of required IT ecosystem components (applications, e.g., HIE, patient portals, telehealth apps; IoMT infrastructure, etc.) and prevent a workload increase for the in-house IT team.
I need this →Healthcare IT support team augmentation
We are ready to cover temporary or permanent resource gaps in an IT department of your healthcare organization and offer our full-cycle IT support and application development services.
I need this →Full healthcare IT infrastructure support
We offer comprehensive support from IT service desk for medical staff and patients to continuous IT infrastructure maintenance and evolution.
I need this →Healthcare IT Support
Benefits Healthcare IT Support Brings
90 +%
patient and physician satisfaction due to quicker response to IT issues and improved stability of healthcare software
99.95% - 99.99%
medical applications availability due to proactive infrastructure monitoring.
+ 10%
productivity of nurses and physicians thanks to the reduced number of medical app issues and timely help desk response
100%
regulatory compliance of the IT infrastructure or its delegated part due to security monitoring