Healthcare Solutions

Healthcare IT Support Services

Managed IT Services for Healthcare

Tanta specializes in providing reliable IT support services to healthcare organizations. With a strong presence in the healthcare IT industry since 2005, Tanta is committed to ensuring the seamless operation of IT infrastructure and resolving issues promptly. Our goal is to safeguard the IT systems of healthcare providers and support their ongoing IT evolution

Want to Achieve Healthcare IT Realiability?

Tanta’s team can support your healthcare IT environment according to ITSM practices to resolve infrastructure issues proactively and avoid compliance breaches.

Support Range

Our Range of Medical IT Support Services

Forward-thinking Healthcare IT Support

We provide continuous monitoring of medical apps (EHR, HIE, PACS, patient-facing apps, etc.) and IoMT infrastructure (sensors and smart devices). Our services include:

Data management and system administration, including cloud optimization.
Desktop and mobile device management.
IT infrastructure security and compliance with NAFDAC and NHIS standards.

Responsive Healthcare IT Support Services

Our support services include L1, L2, and L3 help desk support tailored to your healthcare organization's business hours (24/7, 12/7, 12/5, 8/5). We specialize in:

IT infrastructure troubleshooting and medical applications support.
IT infrastructure evolution, including security improvements, NAFDAC compliance, cloud migration, and app development infrastructure changes.

Components We Support

Healthcare IT Infrastructure Components We Support

Managed IT Services for Healthcare

Our outsourced medical IT support experts are ready to maintain, troubleshoot and improve the following elements of medical IT environment:

Networks.

On-premises data centers.

Cloud services (IaaS, PaaS, SaaS).

Cybersecurity tools (SIEM, IAM, firewalls, etc.).

Data management and storage (databases, data warehouses, data lakes).

Messaging and data transfer systems.

Application development infrastructure.

Desktops, tablets, mobile devices.

IoT devices (smart wearable and stationary medical devices, e.g., cardiac monitors, CT scanners).

Medical devices infrastructure.

Medical applications and their integrations (EHR, HIS, practice management systems, telemedicine apps, patient and physician apps and portals, hospital apps, user apps for medical devices, etc.).

FAQs

Providing Answers to Common Inquiries about Healthcare IT Support

Avatar
Hi! What would you like to know?
Wouldn’t outsourcing IT management threaten our information security?
How can we check the quality of Tanta's healthcare IT support?
What if we need to change the terms of our support agreement?

Technologies We Use for Healthcare IT Support

Programming Languages

Java

Java

JavaScript

JavaScript

Python

Python

C

C

Swift

Swift

Kotlin

Kotlin

Go

Go

PHP

PHP

Ruby

Ruby

Libraries and Frameworks

Next.js

Next.js

React

React

Angular

Angular

Vue.js

Vue.js

Node.js

Node.js

Monitoring Tools

Zabbix

Zabbix

Nagios

Nagios

Prometheus

Prometheus

Elastic Stack

Elastic Stack

Grafana

Grafana

Datadog

Datadog

Ticketing Systems

ServiceNow

ServiceNow

Jira

Jira

Redmine

Redmine

OTRS

OTRS

Remote Collaboration

RDP

RDP

TeamViewer

TeamViewer

Zoom

Zoom

GoToMeeting

GoToMeeting

Microsoft Teams

Microsoft Teams

Skype

Skype

VPN

VPN

DevOps

Docker

Docker

Kubernetes

Kubernetes

OpenShift

OpenShift

Apache Mesos

Apache Mesos

Jenkins

Jenkins

Bamboo

Bamboo

Terraform

Terraform

Packer

Packer

Pulumi

Pulumi

Ansible

Ansible

Puppet

Puppet

Chef

Chef

Information Security

Radar

Radar

Cloudflare

Cloudflare

Siege

Siege

Burp Suite

Burp Suite

Nessus

Nessus

AIR

AIR

Acunetix

Acunetix

Metasploit

Metasploit

Nmap

Nmap

DIRB

DIRB

Wireshark

Wireshark

Zmap

Zmap

Masscan

Masscan

Clouds

AWS

AWS

Microsoft Azure

Microsoft Azure

Google Cloud

Google Cloud

DigitalOcean

DigitalOcean

Databases / Data Storages

SQL Server

SQL Server

MySQL

MySQL

PostgreSQL

PostgreSQL

MongoDB

MongoDB

Oracle

Oracle

Elasticsearch

Elasticsearch

Cassandra

Cassandra

Service Options

Choose Your Service Option

Support of selected healthcare IT components

We ensure the flawless work of required IT ecosystem components (applications, e.g., HIE, patient portals, telehealth apps; IoMT infrastructure, etc.) and prevent a workload increase for the in-house IT team.

I need this →

Healthcare IT support team augmentation

We are ready to cover temporary or permanent resource gaps in an IT department of your healthcare organization and offer our full-cycle IT support and application development services.

I need this →

Full healthcare IT infrastructure support

We offer comprehensive support from IT service desk for medical staff and patients to continuous IT infrastructure maintenance and evolution.

I need this →

Healthcare IT Support

Benefits Healthcare IT Support Brings

90 +%

patient and physician satisfaction due to quicker response to IT issues and improved stability of healthcare software

99.95% - 99.99%

medical applications availability due to proactive infrastructure monitoring.

+ 10%

productivity of nurses and physicians thanks to the reduced number of medical app issues and timely help desk response

100%

regulatory compliance of the IT infrastructure or its delegated part due to security monitoring