TELECOMMUNICATION SERVICES

NEXT-GENERATION CUSTOM OSS/BSS AND VAS FOR ESTABLISHED TELCOS

For more than 13 years, our custom telecom solutions have been powering global leaders in telecommunications, such as T-Mobile and Orange, as well as aspiring startups like Viber (grew to over 750 mln users).

CUSTOM TELECOM SOFTWARE DEVELOPMENT

    Tanta Innovative helps telcos ensure that their networks run like clockwork.

    VoIP-based services

    With an extensive experience of delivering VoIP solutions, we create:
    • Server-side applications for softswitches;

    • Customized SIP-clients.

    Monitoring Monitoring

    Based on BMC Remedy or ServiceNow, our customized solutions allow for managing multiple operations effectively:
    • Network resources inventory;

    • Performance management;

    • Fault management;

    • Trouble ticketing;

    • Fraud protection.




Witnessing the ever-growing transformation of the telecom industry, our clients are able to run their businesses in step with the change and create completely new business models thanks to:

Charging and billing systems

Flexible and real-time billing and charging solutions that enable:
  • Subscribers to have instant control over their plans as well as benefit from multiple offerings;

  • Operators to create various pricing models and personalized offers for several customer segments (thanks to CRM integration).

CRM systems

Engage with subscribers in multiple ways:
  • Customer account management: tracking order history, channel activity, promotion response and others;

  • Loyalty program management: creating tailored offers, promotions and information on services and products;

  • Customer retention: predicting customer churn as well as increasing customer value and loyalty by using advanced analytics.

Customer self-service portals

Modern and interactive portals that are:
  • Profile-based and personalized;

  • Secure, powerful and scalable;

  • Integrated with business systems, data analysis tools and social media;

  • Optimized for mobile phones and tablets.

All-round data analysis and reporting

Improve the performance of data-rich business processes through:
  • Data warehousing: aggregating data from multiple sources into a single, quick and safe database – we do the design and implementation;

  • Advanced reporting and visualization: customizable reports to evaluate campaign effectiveness, predict churn and gain strategic insights for further improvements;

  • Predictive analytics: optimizing marketing strategy by analyzing customer behavior through segmentation and history.

All-round data analysis and reporting

Improve the performance of data-rich business processes through:
  • Data warehousing: aggregating data from multiple sources into a single, quick and safe database – we do the design and implementation;

  • Advanced reporting and visualization: customizable reports to evaluate campaign effectiveness, predict churn and gain strategic insights for further improvements;

  • Predictive analytics: optimizing marketing strategy by analyzing customer behavior through segmentation and history.




Viber – an instant messaging and VoIP app with over 900 mln active users​;
Mobile number portability system for a European mobile operator with 1.4 mln subscribers;
Viber billing – a handy self-care portal to help Viber users keep track of their calls and balances;
Hybrid mobile apps for video streaming services offered by T-Mobile, Orange and other industry giants;
Penetration testing for a mobile operator with more than 5 mln subscribers and almost 2,000 employees;
GEt A QUOTE

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