CRM & LOYALTY

WIN AT EVERY STAGE OF CUSTOMER LIFECYCLE

For more than 10 years, Tanta Innovative has been delivering smart and cost-effective CRM solutions to B2B and B2C enterprises alike, helping them build long-lasting relationships with customers, drive sales teams’ engagement and productivity, as well as support sales management.

OUR CRM EXPERIENCE

  • 10 years in CRM consulting and customization

  • Over 55,000man-hours delivered in CRM and Loyalty

  • Experience with both custom and platform-based CRM solutions

  • Microsoft Gold Partner

  • Salesforce Registered Consulting Partner

CRM CONSULTING AND CUSTOM SOLUTIONS

    CRM consulting services

    Whether you are starting the CRM journey or planning an ambitious enhancement project, our consultants are ready to help you. We know how to leverage custom code and the capabilities of market-leading CRM platforms, Salesforce and Microsoft Dynamics 365 / CRM, to turn customer experience into your competitive advantage. For this, we focus on solving particular challenges, such as:

    • scattered customer data,

    • insufficient sales productivity,

    • poor alignment between sales, marketing, and service departments,

    • low lead conversion rate,

    • gaps in customer service across regions and channels.

    CRM customization

    CRM challenges are spotted. Let’s solve them together! The experience of working on sophisticated projects and with leading platforms lets Tanta Innovative’s consultants implement CRM solutions in the most efficient way. We tailor out-of-the-box functionality and deliver custom modules that seamlessly integrate with your CRM system.

    Upgrade and support

    If your enterprise has grown beyond the scope of your current CRM solution, we will help you meet the changing business demands through a painless transfer to the latest version of your platform, integration of new powerful components, and full technical support of your existing system.

Our team of CRM consultants delivers precise, business-specific solutions that support B2B or B2C sales processes and exploit CRM opportunities to the fullest. In particular, we focus on:

  • marketing and sales automation,

  • loyalty program management,

  • customer and partner management,

  • sales forecasting,

  • performance management,

  • reporting.

For our CRM consultants, high-performing, scalable, secure and user-friendly are not buzzwords.

  1. As strategists, we focus on system performance from the concept stage and follow a proven development workflow to prevent performance issues and slow-downs.

  2. As a growth-oriented company, we aim at delivering technology that can satisfy your growing business needs.

  3. As an experienced vendor of information security services, we pay maximum attention to the safety of your sensitive CRM data.

  4. As a team of humans, we pursue end user’s satisfaction and envelop powerful functionality in a convenient UI.

Every industry comes with its own model of customer relationships. We know how to incorporate it flawlessly into powerful CRM solutions with more business impact.

Healthcare

CRM challenges are spotted. Let’s solve them together! The experience of working on sophisticated projects and with leading platforms lets Tanta Innovative’s consultants implement CRM solutions in the most efficient way. We tailor out-of-the-box functionality and deliver custom modules that seamlessly integrate with your CRM system.

Banking

Advanced customer profiling, sales planning and reporting solutions integrated with your enterprise systems and customer support channels to address such challenges as long sales cycles, high customer churn, weak cross-selling and unsystematic customer communication.

Retail

An efficient customer engagement toolset to support your omni-channel strategy and loyalty program across web, mobile, and desktop platforms.

Telecommunications

Easy access to customer insights to help you personalize your offering, increase subscriber retention, and get the most of your upsell and cross-sell opportunities.

GET IN TOUCH

Our dedicated CRM experts and business analysts are ready to take up the challenge with a particular attention to your project scope and complexity. To get started, we can deliver a free prototype to prove the viability of our partnership.

GEt A QUOTE

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